Return Policy
Thank you for shopping with us at The AG Collective. By purchasing products from our website, you agree to the following shipping terms and conditions. Please read this policy carefully before making a purchase.
Return
Unfortunately, we do not accept returns on any items once they have been shipped. All sales are final.
Exchange
We do not offer exchanges. Please review your order carefully before completing your purchase to ensure you are satisfied with the items.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately at [your email address] with your order number and photos of the damage. We will review the issue and offer a solution based on the circumstances, which may include a replacement or refund for the damaged item.
Order Cancellations
Once an order is placed, it cannot be canceled. Please ensure that all details, including the items and shipping information, are correct before submitting your order.
Non-Returnable Items
Certain types of goods are exempt from being returned, including:
Perishable goods
Personalized or custom-made items
Downloadable software products
Refunds
We do not offer refunds on orders once they have been processed and shipped. All sales are final unless the item is damaged or defective upon arrival. Please contact us directly if there are any issues with your purchase.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us.
By using this website, you agree to abide by and be subject to these Terms and Conditions. For further questions or clarifications, please contact us through our contact page.